Hotlines  Read More

With our hotline services, there’s always a helping hand on the other end of the line. Contact us today at (844) 307-2500 to learn more about OnCalla Call Centers hotline services.

 

24/7 Live Answering Services:

• Highly-trained Operators

• Customized scripts

• Live agents 24 hour a day

• English & Spanish Speaking Agents

• HIPAA-compliant For Medical Support

• 24/7 Solutions for Dentists, Legal offices, eCommerce and other businesses

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Help Desk Services

Help Desk Services Read More

Help Desk Level 3 Services:

Our agents answer phone calls, log questions, and find solutions from a preapproved response library. For only more advanced problems that cannot be solved, we will call your staff to help find a resolution.

 

24/7 Live Answering Services:

• Highly-trained Operators

• Customized scripts

• Live agents 24 hour a day

• English & Spanish Speaking Agents

• HIPAA-compliant For Medical Support

• 24/7 Solutions for Dentists, Legal offices, eCommerce and other businesses

At OnCalla Call Centers, we know that your time is valuable and so are your customers. We can be sta

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Dispatch Services

Dispatch Services  Read More
Your Dispatch Answering Service is One Call Away!

Our call center has extensive experience as a dispatch answering service. We’ve proven time and time again that we are one of the best at what we do! We also have bilingual agents to increase your appeal to customers. If you think your business would benefit from dispatch services, give OnCalla Call Centers a call.

 

Are you tired of missing important calls after hours? Just because your business is closed doesn&rsq

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Customer Care And Retention

Customer Care And Retention Read More

How Our Customer Care and Retention Services Can Help You

With our customer care and retention services, you’ll get the following benefits for your customers:

• Friendly, helpful, knowledgeable agents

• Quick and thorough complaint resolution

• Several channels of communication, including phone, email, web forms, text messages, and live chat

• Toll-free calls

• Bilingual operators  Read More

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How After Hours Answering Services Help Boost Your Business

After Hours Answering

In the past, customers understood that most businesses were only available during normal business hours. However, in today’s hyper-connected world, many people expect to be able to reach you at any time of the day or night. If you’re not there to answer the phone, you’ll probably lose business. But you can’t spend all day and all night in the office waiting for the phone to ring! Outsourcing to a OnCalla call center is the best way to handle after-hours calls. Read More

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HIPAA-Compliant Medical Answering Service

HIPAA-Compliant Medical Answering Service

 As a healthcare services provider you understand the need for access to care. When benefit utilization is needed, many members prefer a human touch to assist them with individual healthcare needs.

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